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Excerpt: Introduction has highlighted 10 trends that will influence consumers and their attitudes to FS in 2010 and beyond. These trends are varied and wide reaching; some driven by the global economic crisis while others emerge from broader consumer trends motivated by technological developments and changing lifestyles. Scope *The report is global in scope, highlighting the broad consumer trends that will influence the attitudes and behaviours of consumers towards FS in 2010 *Extensive secondary sources as well as primary data is used to analyse emerging trends in the context of existing industry strategies Highlights The successful banks of 2010 will be those that effectively remove the stain…

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Excerpt: Introduction Customer loyalty is set to become more important as competition returns to the Australian financial services market. The global financial crisis allowed the major domestic banks to capture much of new banking business, but with new entrants set to enter the market, customer loyalty is expected to gain in importance. This report analyzes a broad spectrum of topics associated with customer loyalty. Scope *Looks at the key drivers of customer loyalty and its state across different product categories. *Analyzes which factors are most important to customers when considering staying with or switching providers. *Provides analysis of best practice for financial services providers. *Analyzes upcoming developments…

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Excerpt: To get into the highly dynamic area of financial management and planning, you can start out on any of the following jobs:- 1. Financial service provider 2. Research analyst 3. Financial consultant A person from the field of research analysis or some related field has a lot of background knowledge in accounting skills, and has a ability to attend to details, has the capability to organize and handle multiple tasks together. The ability to find out the logic behind a problem or situation is also important. One of the main areas of responsibility for a financial service consultant or a research analyst is the monitoring…